1. Introduction
Your privacy matters. At Builder's Business Partner LLC ("we", "us"), we respect your data and have established this Privacy Policy to explain why and how we collect, use, share, and protect your information, specifically phone numbers used for our Contract Generator service at https://contracts.mybuilderbot.com.
2. What We Collect
- Phone Number: Submitted when you call our toll-free line or opt in online.
- Project Details: Verbal or written project info you provide.
- Contact Info: Email or name, if voluntarily provided.
- Usage Metadata: Time of call/SMS, language used, and device IP.
3. How We Collect Info
- Via inbound phone calls to our toll-free number.
- Via our online opt-in form at /opt-in.
- Optionally, through cookies solely to support the opt-in page.
4. How We Use Your Data
- To send a follow-up SMS confirming your call and project details.
- To deliver the draft contract or ask clarifying questions if needed.
- To respond to any queries you initiate.
We do not:
- Use your number for marketing or unsolicited outreach
- Share your data with third‑parties for advertising
5. How Data Is Shared
We may share your data with:
- Service providers, including Twilio, to manage SMS and voice delivery.
- Legal authorities, if required by law.
6. Your Choices
- Reply STOP at any time to cease SMS communication.
- Reply HELP to receive assistance.
- To revoke SMS consent, text STOP, and we'll confirm your request with a one-time message and no further contact.
7. Data Retention & Protection
- We keep your data only as long as needed to finalize your contract.
- All data is encrypted in transit and at rest; access is restricted to authorized personnel.
8. Children's Privacy
We do not knowingly collect data from anyone under 18, as that is the required age to get a CSLB license. If discovered, we will delete it immediately.
9. Policy Updates
This policy may be updated in the future. We encourage you to review it periodically.